Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that are crucial for success in life. Self-confidence raises your self-worth and empowers you with the confidence to effectively express yourself when communicating with others. These important interpersonal communications skills and traits can be learned and practiced thereby empowering you to achieve your career and personal goals – life, love, family and friends.

This Assertiveness and Self-Confidence Course will provide you with the tools to develop and practice assertiveness, self-confidence and rapport-building skills in your daily life, as well as strategies for overcoming negativity and gaining positive outcomes.

You will learn to:

Define assertiveness and self-confidence, and list the four styles of communication

Describe the types of negative thinking, and how one can overcome negative thoughts

Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication

Define the importance of goal setting, and practice setting SMART goals for assertive behavior

Utilize methodologies for understanding your worth -- and the use of positive self-talk

List reasons why a pleasing appearance and body language are critical for creating a strong first impression

Practice sending positive communications phrased as “I-Messages”

Use the STAR model to make your case during a presentation challenge

Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques

Practice strategies for gaining positive outcomes in difficult interpersonal situations.

Workshop Materials

• Pre-Assignment (to get participants thinking about their assertiveness and self confidence behaviors and where they need to improve).
• Comprehensive CD Study Guide
• Training Quizzes and Exercises
• Quick Reference Materials
• Case Scenarios, as appropriate for course
• Recommended Reading
• 90-day follow-up (Q&A and Return on Investment (ROI) guidance and assistance
• Certification of Course Completion

Assertiveness and Self-Confidence Course Outline: