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Coaching and Mentoring

Coaching and Mentoring

Store/Employee Development
SKU BS-CM
$395.00
1
Product Details

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

This Coaching and Mentoring Course focuses on how to better coach their employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

An easy-to-understand coaching model taught in this workshop will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees to better performance.

You will learn to:

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles to the growth and development of your employee.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

Workshop Materials

  • Comprehensive Participant Workbook
  • Quick Reference Material
  • Certificate of Completion

Coaching and Mentoring Course Outline:

Module One: Getting Started

  • Icebreaker
  • Ground Rules
  • The Parking Lot
  • Workshop Objectives
  • Action Plans And Evaluation Forms


Module Two: Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the G.R.O.W. Model


Module Three: Setting Goals

  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals


Module Four: Understanding the Realities

  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past


Module Five: Developing Options

  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
  • Improving Decision-Making


Module Six: Wrapping It All Up

  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated




Module Seven: The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust


Module Eight: Providing Feedback

  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development


Module Nine: Overcoming Roadblocks

  • Common Obstacles
  • Re-evaluating Goals
  • Focusing on Progress


Module Ten: Reaching the End

  • How to Know When You’ve Achieved Success
  • Transitioning the Coach
  • Wrapping It All Up


Module Eleven: How Mentoring Differs From Coaching

  • The Basic Difference
  • Blending the Two Models
  • Adopting the FROW Model for Mentoring
  • Focusing on the Relationship


Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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