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Creative Problem Solving

Creative Problem Solving

Store/Team Development
SKU TD-CPS
$395.00
1
Product Details

Creative Problem Solving

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This Creative Problem Solving Course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

You will learn to:

  • Understand problems and the creative problem solving process
  • Indentify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements

Workshop Materials

  • Comprehensive Participant Workbook
  • Quick Reference Material
  • Certificate of Completion

Creative Problem Solving Course Outline:

Module One: Getting Started

  • Icebreaker
  • Ground Rules
  • The Parking Lot
  • Workshop objectives
  • Action plans and evaluation forms


Module Two: The Problem Solving Method

  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?


Module Three: Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information


Module Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Writing the Problem Statement


Module Five: Preparing for Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity


Module Six: Generating Solutions, Part One

  • Brainstorming Basics
  • Brainstorming and Mind Mapping
  • Duncker Diagrams




Module Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method


Module Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis


Module Nine: Selecting a Solution

  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems


Module Ten: Planning Your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating and Adopting


Module Eleven: Recording Lessons Learned

  • Planning the Follow-up Meeting
  • Celebrating Successes
  • Identifying Resources


Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Notes
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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