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Generation Gaps at the Workplace

Generation Gaps at the Workplace

Store/Organizational Effectiveness
SKU OE-GG
$395.00
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Product Details

Generation Gaps at the Workplace

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both young and older workers have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This Generation Gaps at the Workplace Course will help participants understand the various generations present at work and understand what motivates each of them and how to work together.

You will learn:

  • The History behind generation gaps
  • What are traditionalists
  • What are baby boomers
  • What are Generation Xers
  • What are Generation Yers
  • The Differences between each type of generation
  • How to find a common ground among the generations
  • Conflict management
  • How to Leverage the benefits of generation gaps at work

Workshop Materials

  • Comprehensive Participant Workbook
  • Quick Reference Material
  • Certificate of Completion

Generation Gaps Course Outline:


Module One: Getting Started

  • Icebreaker
  • Ground Rules
  • The Parking Lot
  • Workshop Objectives
  • Action Plans and evaluation Forms


Module Two: History

  • What Generations Exist in the Workplace
  • What Defines a Generation?
  • What This Means In Our Workplace?


Module Three: Traditionalist

  • Their Background
  • Their Characters
  • Their Working Style


Module Four: Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style


Module Five: Generation X's

  • Their Background
  • Their Characters
  • Their Working Style


Module Six: Generation Y's (Millennial)

  • Their Background
  • Their Characters
  • Their Working Style



Module Seven: Differentiations Between Generations

  • Background
  • Attitude
  • Working Style
  • Life Experience


Module Eight: Finding Common Ground

  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge


Module Nine: Conflict Management (1)

  • Younger Bosses Managing Older Workers
  • Avoid Turnover with a Retention Plan
  • Breaking Down the Stereotypes

Module Ten: Conflict Management (2)

  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create a Succession Plan


Module Eleven: The Power of 4

  • Benefits of Generation Gaps
  • How to Learn From Each Other
  • Embracing the Unfamiliar


Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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