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Knowledge Management

Knowledge Management

Store/Organizational Effectiveness
SKU OE-KM
$395.00
1
Product Details

Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right?

Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!

Today’s culture thrives on knowledge. Knowledge gives us advantages for making decisions. As the old adage says, “knowledge is power.”

This Knowledge Management Course will give participants the tools that they need to begin implementing knowledge management in their organization, no matter what the size or the budget.

You will learn to:

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM live cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company
  • Understand how to customize KM definitions
  • Identify the steps to implementing KM in your organization
  • Identify tips for success

Understand the advance topics in KM

Workshop Materials

  • Comprehensive Participant Workbook
  • Quick Reference Material
  • Certificate of Completion


Knowledge Management Course Outline:

Module One: Getting Started

  • Icebreaker
  • Ground Rules
  • The Parking lot
  • Workshop Objectives
  • Action Plans And Evaluation Forms


Module Two: Understanding Knowledge Management

  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace


Module Three: Dos and Don’ts

  • Data, Information, and Knowledge
  • The Tacit Mode


Module Four: The Knowledge Management Life Cycle

  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration


Module Five: The New Knowledge Management Paradigm

  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management Endgame


Module Six: Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI) Wiig Model Kakabadse Model Boisot Model




Module Seven: Building a Knowledge Management Rationale

  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodization/Customization Model


Module Eight: Customizing Knowledge Management Definitions

  • Components of a Knowledge Management Definition
  • Customizing the Components
  • Creating a KMBOK


Module Nine: Implementing Knowledge Management in Your Organization

  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario


Module Ten: Tips for Success

  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success


Module Eleven: Advance Topics

  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types


Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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Knowledge Management
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